Chittorgarh Kendriya Sahakari Bank Ltd.
1. Our Commitment to Privacy
Chittorgarh Kendriya Sahakari Bank Ltd. (hereinafter referred to as "the Bank") is committed to maintaining the privacy of the personal information of its customers and account holders, including information of a confidential nature.
The Bank shall not be held liable in any manner for the disclosure of information that a customer may disclose himself or herself on various platforms in order to avail other services.
2. Information Covered by This Policy
2.1 Security of Information
The Bank endeavours to secure the information of its valued customers and uses high-standard encryption for the transmission of online data. The Bank expects its customers to cooperate in ensuring the security of their information.
2.2 Customer Responsibilities
Customers are strongly advised to observe the following precautions:
- Choose passwords carefully. A password must not be predictable, so that no unauthorised third party can gain access.
- Make passwords complex. Use a combination of letters, numbers and special characters such as !, @, #, $ so that the password is difficult for others to guess.
- Never share confidential credentials. Do not disclose your password(s), PIN, OTP or any other confidential information to anyone.
- Do not keep written records. Do not write down your password(s), PIN or OTP, as a third party could access and misuse such records.
2.3 Fraud Awareness
Hackers and fraudsters adopt various deceptive methods to lure and persuade account holders into disclosing personal information, OTPs, PINs or passwords. The Bank never asks customers to share such details.
Where negligence is attributable to the account holder in falling prey to such hackers or fraudsters, the Bank shall not be responsible for that negligence or for any consequences arising from it.
3. Information Disclosure
The Bank undertakes not to disclose any information provided by its customers to any person, unless such disclosure is necessary to:
- Fulfil legal requirements or comply with a legal process.
- Protect and defend the rights, interests and property of the Bank.
- Enforce the terms and conditions of the products or services offered by the Bank, or meet any mandatory requirement as may be directed by the Government.
- Protect the interests of the Bank where the Bank has to take legal action against a defaulting customer.
- Fulfil an authorisation given by the customer to the Bank to exchange, share or part with information relating to the customer's details and transaction history with banks, financial institutions, credit bureaus or agencies, or for participation in any telecommunication or electronic clearing network, as may be required by law, customary practice, credit reporting, statistical analysis, credit scoring, verification or risk management.
Disclosures made for the purposes listed above are beyond the control of the Bank, and the Bank shall not be held liable for the use or disclosure of such information for these reasons.
4. Indemnity
The information, material, advice, suggestions, illustrations, notifications, circulars and similar items on this website are collectively referred to as "the Content".
The Bank accepts no responsibility where a customer misinterprets or misunderstands the Content, or negligently uses unauthorised sources or channels while operating the Bank's mobile banking services.
The Bank makes no warranty or representation regarding any content provided on unauthorised or fraudulent websites, and disclaims all liability in respect of such content.
5. No Liability
The Bank shall incur no liability of any kind where its online services are declined because fraud is anticipated in the online operation of a customer's account, as sensed and declined by the Bank's Fraud Risk System.